Onsite Business Telephone Systems R.I.P. 1930-2016

Do I want to manage an email server? How about a CRM server? Or any server…

No thank you.

The same principles apply to onsite telephone systems:

Top 5 reasons business are tossing out the onsite telephone system and
moving over to Cloud Solutions.

1- They age fast – I have been in telecom for 25 years and have seen 3
generations of onsite phone systems (Nortel Norstar, Nortel BCM1000,
Nortel BCM450) that required fix, upgrade and inevitable replacement.
The reason for this  is that technology changes so fast that  the
servers  powering the “phone system” cannot handle the advancing
features and functionality.

2- Breakage – “But our system is 15 years and we have never had a
problem” … If this is your business you are on borrowed time. All
electronics have a lifespan it is just a matter of time before you’re
frantically calling around looking for a replacement while your
customers call in and get a busy signal.

3- Scalability  – Onsite phone systems are sized at time of sale,
showing you 10 year return on upfront investment  for example. How
great that was, until your business changed and decided to grow.
Expansion  can stem  from organic growth, or perhaps you buy a new
business , add more locations etc. Nobody told you about this up front
but … onsite phone systems have limited scalability.

4- Complexity – If the words , VPN, Private tunnel, vmware, hyperV,
Session Border Controller, SIP trunks, one-way audio, resources,
servers, intimidate you, then  it’s a good thing you’re reading into
this. If it takes someone an hour on a whiteboard to explain the setup
in everyday language you’ll have found yourself in a  dark place of
onsite phone system complexity!

5. User & Admin friendliness -Ease of use was forgotten with Onsite
Phone systems. Over the years, feature upon feature was added but
nobody ever stepped back to say “hey this is looking a little crazy to
manage”… “is all this going to fit?” .

R.I.P. Onsite Business Telephone systems!!

1930-2016