5 Best Practices for Seamless Video Conferencing

Video and web conferencing has become more affordable and provided better quality in recent years. Video conferencing has also become a critical method of business communication in the face of decreasing travel budgets. Here, I explore some of the best practices you can bring to your video conferencing deployment to ensure that you have a reliable way for your employees to communicate with your customers, other employees, and peers.

Use Unified Communications Tools with Your Video Conferencing Tools

Whether it’s a face-to-face meeting, a dial-in conference call, or a video conference, participants complain about the amount of time spent in meetings. Meetings are a necessary evil, bringing team members and leaders together to collaborate on ideas, deal with problems, and develop solutions.

In response to the growing need and desire for video and web conferencing systems, some enterprise video conferencing vendors have expanded their relationships with other unified communications (UC) companies to deliver more integrated tools to meet the need. Ideally, a company would be able to combine its existing high-definition (HD) video, UC, and voice over IP (VoIP) tools and environments into one that’s easy for everyone to use. Currently, few successful solutions offer a complete packaged solution like this, so to improvise, you could find ways to bring your UC and video tools together.

Manage and Control

Any IT system requires full control and management to be effective. When you install management systems, you need to ensure that they will work effectively for everyone. This means that any video conferencing system must be accessible to any employee at any given time. To achieve such control, centralize your video conferencing equipment into dedicated conference rooms available on a reservation basis only.

Future-Proof Your Communications

It is essential that you select a solution that is compatible with your current software and an future upgrades of that software. As VoIP, web conferencing, and other IP-based technologies evolve, make sure that upgrades are as painless and seamless as possible with the technology you currently use. Your current IT vendor may have solutions and suggestions for how to achieve this. The vendor may also partner with other vendors that have a compatible solution.

Mobility

Many employees are highly mobile, so you want to make sure you include mobility when selecting a video conferencing solution. If your employees need to be present in a meeting but are on the road, you need to ensure that they can dial in at a minimum, but the optimal goal is for them to be able to use the video aspect to gain the full effect of the meeting. Some solutions offer compatibility with iOS, Windows Phone, and Android mobile devices.

Select the Best End Points

Desktop video, executive desktops, and room-based systems are all examples of video conferencing solutions that allow users to join a video call. Desktop and executive desktop solutions are designed to be used at a workstation with high-end HD cameras. Computer-based video conferencing software contains integrated voice, web, video, presence, and chat capabilities, which makes it easy for employees to join a video conference even if they are tied up with other work. Room-based systems provide video conferencing to large conference rooms, where participants can collaborate and bring desktop users in as needed, whether they are in the same building or across the country.

 

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This was originally posted here by Anthony Ortega
About the Author
Anthony Anthony Ortega has extensive IT support and systems engineering experience in government environments. A solutions-focused professional, he has led staff; worked in network operations support, information assurance, and change management; managed project software and licenses; and provided quality assurance. He has also developed coursework for VoIP, unified communications, and cloud computing for online colleges. Anthony is working on his Ph.D. dissertation in Organizations and Management, with a specialty in IT Management. He is an analyst with Studio B.
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About Vic Levinson
Telecommunications and IT professional with over 20 years experience in Business Telecommunications. Specializing in voice over IP (VoIP) for business: hosted VoIP, business VoIP phone systems, SIP providers, carriers, T1's - the works. Founded Prime Telecommunications in 1993 and providing business communications solutions. Cloud Applications- everything from hosted network security, hosted Disaster Recovery, hosted printer management, data centers and colocation solutions for businesses.

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