10 IT Security Questions Every Business Should Ask

In this face-paced, ever-changing, technological world, small and growing businesses must be prepared, now more than ever, to not only address the danger of cyber-security threats, but also to have the in-house expertise to implement information security programs that handle these types of issues. This means going far beyond simply having anti-virus software and creating strong passwords.

While this can sound overwhelming, every organization that intends to stay on top of and serious about security should take this into consideration. To help you get started, we outline 10 simple questions to ask yourself when establishing a strong foundation for information security programs:

1. Has responsibility and accountability been assigned for IT security and data privacy? As a business, there should always be someone in place who is designated (and qualified) as the IT Security Officer (ISO).

2. Have you identified, and do you understand, all regulations and standards that apply to you? A sampling of standards includes, but is not limited to:

  • Sarbanes Oxley (SOX)
  • Health Insurance Portability and Accountability Act (HIPAA)
  • Gramm-Leach-Bliley Act (GLBA),
  • Payment Card Industry Data Security Standard (PCI-DSS)

3. Do you have documented information security policies and procedures? Doing so will help you define goals for the organization in regards to information security, as well as provide an outline for how your organization will meet these goals.

4. When looking to prevent security breaches and fraud, how do you monitor the systems you have in place? If you haven’t already done so, start implementing network intrusion detection systems that regularly review system logs and activities. This will allow you to investigate any suspicious activity before it becomes a big problem.

5. If a security or data breach were to take place, do you have a response plan in place? Data and security breaches often blindside people and organizations, and make it difficult to respond in an efficient matter. Having a detailed, emergency plan in place will not only allow you to act quickly and with confidence, but will also provide a blueprint for how to manage:

  • Containment
  • Investigation
  • Legal actions
  • Public relations

6. Do you have a patch management strategy, and if so, what does it look like? A thorough and comprehensive patch management process allows businesses to protect themselves from newly discovered threats – both internally and externally. It is important to note that in order for this to be effective, all software and systems should be covered.

7.  Do you perform initial and periodic security checks on new vendors?
In order to stay ensured that your data is being adequately protected by your vendors, it’s always a good idea to review the security controls they have in place. If gaps are found, you can then take action to correct them before damage is done.

8. Have you identified and protected all sensitive data? 
As a business, always identify any and all sensitive or confidential data, make note of where it is stored, and look into the adequacy of the processes protecting the data.

9. Have all high-risk technology systems been identified? Utilize a basic IT risk assessment and focus your resources on high-risk areas to help you evaluate your security control efforts.

10. Do your employees receive adequate security training? Unfortunately, some of the most common security breaches are a result of employees accidentally divulging sensitive information. Continual security awareness training and testing will not only protect your systems, but also help your employees identify and avoid attackers utilizing social engineering techniques.

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About Vic Levinson
Telecommunications and IT professional with over 20 years experience in Business Telecommunications. Specializing in voice over IP (VoIP) for business: hosted VoIP, business VoIP phone systems, SIP providers, carriers, T1's - the works. Founded Prime Telecommunications in 1993 and providing business communications solutions. Cloud Applications- everything from hosted network security, hosted Disaster Recovery, hosted printer management, data centers and colocation solutions for businesses.

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