Football Basics and Business IT: It’s all in the Fundamentals

I was watching the news last night with “She who Must Be Obeyed” (a.k.a  my wife, Polly). During the sports segment, football came on. I began to think about my high school football coach. He and I didn’t get along. However, he did instill in me the elements of a successful football strategy. It can be applied to business IT very easily

  1. Block and Tackle- your safety depends on it.
  2. Have an Executable Plan and Stick to it.
  3. Don’t get Juked

Like they say, “Everything else is commentary, go learn it!”.

Security: Blocking and Tackling

While there’s no such thing as an IT environment that is 100 percent secure, taking fundamental steps to assess and  harden IT systems is the basic “blocking and tackling” of IT security that removes the root cause of the vast majority of breaches. These steps include:

» Assess and inventory configurations on all servers and devices, and compare the results to some under-stood, recognized security standard (like CIS, NIST, or ISO 27001)

» Gain immediate, real-time insight into any changes to the files, configurations items and states that define this security standard

Blocking and tackling for security professionals means going back to basics and eliminating the “easy ins” preyed on by attackers, like open ports and unused services, the use of default or easily guessed administrator passwords, or improperly configured firewalls.

Blocking and tackling for IT security teams also means keeping continuous watch on these systems, to detect the clues that indicate attacks in progress, like security controls disabled by anti-forensic activities, oddly elevated permissions or unexpected changes to critical files.

Security configuration management solutions are built to make these issues visible to IT security professionals, and to give them the information and tools they need to manage them in the most automated way possible.

Software as a Service (SaaS): Have a Executable Plan that incorporates the 5 Elements of Success

The value of SaaS applications depends on a very short time to results.

Principle #1: Integrate Quickly

Business leaders are adopting SaaS applications because the functionalities provided are immediately available, and the learning curve is usually quite short. However, users need relevant data before they can get full value from the software, and any event captured in the application has to be reflected in other systems.

Principle #2: Ensure Real-Time Data

Synchronizing data irregularly will introduce a latency that could impact your customer relationships or decrease your efficiency. Without real-time data, your people and systems will not have the current business context.

Principle #3: Control Costs

When you integrate SaaS applications, which is necessary for them to deliver value, your teams must propose an integration method that preserves the SaaS cost advantage a minimum upfront investment with costs determined by usage.

Principle #4: Integrate More and Faster

Should you plan to integrate a few applications that you won’t expect to change or constantly integrate new ones? For the answer, look at the trends. SaaS applications will offer broad palettes of functions that can be easily leveraged. Because most SaaS functionalities are standard (not custom), differentiation will come from combining applications.

Principle #5: Build Mature Integration Capabilities

Leveraging integration platform templates will help turn your entire organization into a flexible cloud where even small operations can easily and rapidly access your corporate business functionalities just as they would SaaS applications.

 

BYOD: Don’t get Juked (a.k.a. Don’t Fall for Fake Tactics)

All of the major wireless carriers are coming out with programs that allow users to get an annual upgrade on their smart phones. If you are a smart phone manufacturer, that is good news. If you administer your company’s devices, it’s a nightmare- both costly and in terms of your network security. With all of the churn and burn in the wireless industry, you need to have a relationship with the corporate side of the carriers. Make sure that you have a dedicated business partner at the carrier who you know and can offer you the best solutions for your needs.

Recently, our carrier sold the client base to Sprint. When we went to Sprint for a new deal, they came back with a hefty proposal. We repeated the steps with all of the major carriers. Eventually, T-Mobile and our contact Keith Mercado, came to the rescue with a program that was actually half of what we were spending previously. By the way, we all got new phones.  Had we gone with the new JUMP program from T Mobile, we actually would have increased our monthly spend many times over.

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About Vic Levinson
Telecommunications and IT professional with over 20 years experience in Business Telecommunications. Specializing in voice over IP (VoIP) for business: hosted VoIP, business VoIP phone systems, SIP providers, carriers, T1's - the works. Founded Prime Telecommunications in 1993 and providing business communications solutions. Cloud Applications- everything from hosted network security, hosted Disaster Recovery, hosted printer management, data centers and colocation solutions for businesses.

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