An introduction to Managed Printer Services – it’s not just about toner anymore!
May 28, 2013 Leave a comment
Did you know that print costs typically consume 3% of revenue for businesses today?
Did you know that as much as 60% of all help desk requests are printer related?
As companies of all sizes search for ways to operate more efficiently and cut costs, they’re paying more attention to their imaging and document output environments as a source of cost savings.
The key to implementing a successful print strategy is the quality of the discovery phase at the beginning of the process. You also need to identify why you are starting down this path and what the essential goals are that your business needs to be successful.
While reducing costs are important, it should not be the only goal. An additional goal to consider is to drive costs down while creating a more effective and productive business environment. Inefficient Managed Printer Services (MPS) can cost companies more in lost employee productivity and wasted effort
Managed Printer Services (MPS) should not be deployed in the same way for every client. To be effective, MPS engagements must be tailored to fit the specific needs of a business depending on multiple variables including company size, document output requirements, business processes and document workflow.
Three key areas that help implement and manage a proper MPS strategy are:
- Assessment of the print environment:
- Establish a baseline of print and user behavior
- Optimization:
- Right devices, right places
- Actively manage on an on-going basis
- Address issues such centralization vs distributed
- Review new technologies to drive productivity (e.g. mobile printing)
- Process Improvement:
Leverage print environment to improve business process with proven effective management techniques, Clients can drive profits back to the bottom line while creating a more effective and productive environment.
About Vic Levinson
