Consumerization of IT, BYOD and the Cloud

When the first personal computers appeared nearly 40 years ago, it was a revolutionary moment. The ability to set up a spreadsheet on the screen of a computer and instantly recalculate when any variable changed was such a huge advance that workers would secretly slip PCs (i.e., the Apple II) into the workplace under their coats. And so consumerization and the first Bring Your Own Device (BYOD) assault on the IT department were underway.  Eventually, of course, IT reasserted control, thanks to the ascendancy of MS-DOS and later Windows.

Fast forward to 2012. Instead of slipping PCs in under their arms, workers armed with tablets, smartphones, ultrathin laptops and more are once again manning the ramparts. It’s déjà vu all over again, but this time it’s here to stay. Unlike the first PCs, today’s devices are cheaper, smaller and far more versatile.

At the end of 2011, there were 6 billion mobile subscriptions, according to The International Telecommunication Union (2011), equivalent to 87 percent of the world population. Some 300,000+ applications were downloaded 10.9 billion times. On average US feature-phone users have 10 apps on board.

Given the scale of the change, more and more consultants like Forrester are warning of major disruptions if businesses do not implement a thorough mobile strategy across the enterprise. These disruptions include problems in coordinating data, network access and applications across multiple channels; servers and infrastructure that are unable to handle the surge in activity; applications poorly constructed for user engagement; and business processes that are misaligned with mobile requirements.

Forrester recommends that companies start to get a grip on the new era of mobility by establishing the office of the chief mobility officer with a focus on crafting an approach to the company’s mobile architecture and mobile engagement practices, including the adoption of Cloud solutions, which are being driven by the mobile shift.

BYOD, consumerization, the Cloud and more are all here to stay. Waiting to see how they evolve is likely to leave you feeling overwhelmed.

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About Vic Levinson
Telecommunications and IT professional with over 20 years experience in Business Telecommunications. Specializing in voice over IP (VoIP) for business: hosted VoIP, business VoIP phone systems, SIP providers, carriers, T1's - the works. Founded Prime Telecommunications in 1993 and providing business communications solutions. Cloud Applications- everything from hosted network security, hosted Disaster Recovery, hosted printer management, data centers and colocation solutions for businesses.

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