Are CIO’s Lighting a Fire for More Managed Services?

“Come on baby light my fire” has more meaning than just lyrics to a great old song.

We know things are getting more complex with application integration. mobile device management, social integration and UC integration… the list goes on. Things are – heating up.. But what’s an IT leader to do when pressures are mounting? Resources are scarce and CAPEX budgets are capped.. Almost 90 percent of companies nowadays are telling us they’re doing something within the realm of managed and hosted services.

Nemertes Research analyst Irwin Lazar, pointed out that this increase in managed/hosted services trend is increasingly important – especially when you look at how companies are planning for growth. (Have a listen to what Irwin Lazar has to say about this in our communication trends video about Managed & Hosted Services.) We discuss how nearly 40 percent of companies are adding more services. Not only are folks raising the roof in a positive way about Managed Services, CIO’s are lighting a fire within their IT teams to get more creative about the mix of managed services support.

If you’re concerned about managed services and if you haven’t really looked at them carefully, our advice is to take a hard look now.

Important success metrics include cost of IT per employee, revenue per employee, and IT spend per employee. All of these metrics tend to correlate positively with higher use of managed services. So, companies that outsource the day-to-day support operations of their applications tend to spend less per employee and have higher success metrics.
Being able to leverage third-party services shows significant financial and operational benefits in this day and age, where talent is so hard to find. So, are you waiting for someone to light your fire – baby?

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About Vic Levinson
Telecommunications and IT professional with over 20 years experience in Business Telecommunications. Specializing in voice over IP (VoIP) for business: hosted VoIP, business VoIP phone systems, SIP providers, carriers, T1's - the works. Founded Prime Telecommunications in 1993 and providing business communications solutions. Cloud Applications- everything from hosted network security, hosted Disaster Recovery, hosted printer management, data centers and colocation solutions for businesses.

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