If Space is the Final Frontier, what about China?

My colleague, Steven Weiss, is with China Telecom. China Telecom is the largest telecommunications provider in China. With 80% of China’s local access and transmission facilities and ChinaNet, the largest internet backbone in China, their network solutions are core foundations for business growth. I asked Steve to write some posts for us about the nuances of working in China. Here is his first post…

 

Space the final frontier… we still have a while until it is a viable place for commerce.  So, why not China? The air is slightly more breathable and there are plenty of people to build or buy your products.  With over 1.3 billion people, even a small hit for a product there would be a huge hit for any company.  In addition, relations with the US and China have never been better and continue to go in that direction.

Why not open up an office or a plant in China, purchase some internet and start growing your business like you would in most other areas of the world?  With the upside, there really is no reason not to.  China is poised to surpass the US in the next few years to become the world’s largest economy.  Although the GDP growth is slowing it was still 7.7% in 2013 compared with 1.9% for the US.  China has over 19% of the world’s population.  From 2000 to 2012 China’s middle class has grown from 4% of urban households to 68% and is continuing on that trend.  Middle class people make good money and spend most of what they make.  Selling your product to just .3 percent of the population would mean that you have put it in the hands of 4.2 million people.  Because of the government, the language and the culture, however, it is not that simple. It does not have to be that complicated either.  Like many things in business it comes down to making well advised decisions.

If you are currently doing business in China you have probably become aware of “The Great Chinese Firewall.”  This is not typically a big deal for traffic within the Middle Kingdom but when you are accessing content outside of China on an internet VPN it can range from excruciatingly slow to not working at all.  In addition, depending on the services and applications you use, you can be subject to whether or not the application provider is in the good graces of the government.  For instance, Google and China have differing views and because of that, Google’s products have been very limited there.  Just recently, Gmail was completely blocked in China and is slowly coming back up.  If you leverage Gmail and other Google products to run your business and are looking to do business in China, it is probably best to look at some alternatives or speak with someone that consults on such things to advise on how to get it to work.  The same rings true if you use YouTube (owned by Google), Facebook or other social networking sites in your day to day business.  If your employees will need access to these sites there are ways to do this and provide a good user experience.  The bottom line is the Great Chinese Firewall is something to be aware of but it does not mean that your internet access and the ability to leverage the applications that you depend on needs to suffer.

 

Telecom Cost Savings are Within Reach

 BY: AMY BAILEY |

Calls are cheap, right? With long distance rates in the sub two-cent range, many telecom managers are not concerned with lowering the telecom bill. But cost savings can be achieved because the call is just one piece of the puzzle.

Employee Cost Savings

Employees are the most expensive part of your business. A mid-level employee may cost $45 per hour loaded with benefits. If that employee is on the phone for an hour unnecessarily, that is lost money. Cut out that wasted hour, and productivity and cost-savings are added back to the bottom-line. When call log reports are distributed, the visibility and accountability of staff phone activity means employees make fewer – and shorter – personal and other unnecessary calls.  This lowers costs, in some cases as much as 30 percent.

Toll-Free Numbers

One of the smartest marketing moves the phone company ever did was naming these calls “toll-free.” Nothing in life is free, and there certainly is no such thing as a toll-free call. Someone pays somewhere. In the case of a “toll-free” call, the person or organization being called pays. It should have been called “automatic collect” because in essence, a caller is calling someone who has already agreed to pick up the charges.

Typically businesses have these toll-free numbers for customers and prospective customers to reach them. Better decisions can be made when a sales manager or marketing department can use reports to show:

• Where those calls are coming from (city/state)?
• Who is calling you on those numbers?
• Who is answering those calls?

Stop Fraud

telecom cost savings

Many employees think these “toll-free” calls are really free and give this number to family and friends. VXTracker can deliver a report to show who is receiving calls on these lines. Is it someone in customer service? Perfect. Is it someone who is not customer facing? There’s loss that should be stopped.

Reduce Directory Assistance Costs

Directory assistance calls can be as much as $2.50 per call and are often hidden in the phone bill. VXTracker call accounting reports show a summary of these costs, and identifies who is using this service. Are these numbers they could look up on an internet phone directory? Spot the worst offenders easily with a compliance report for telecom cost savings.

Optimize Phone System Configuration

Cost savings can be realized by capturing live call data. It allows managers to:

•    Verify the correct routing of calls.
•    Monitor and report on VoIP bandwidth usage.
•    Confirm if all trunks are operating properly.
•    Show if you have too many trunks.
•    Identify unused extensions.
•    Lower Usage Costs.

VXSuite helps businesses realize telecom cost savings. Set a plan to reduce this misuse of company resources and lower costs.

What do you do to achieve telecom cost savings?

Mobility in the Cloud: 5 Reasons to Make the Switch

With the increasing number of smartphones, tablets, and mobile devices proliferating the tech world, businesses are grappling with the question of how to incorporate these new technologies into their operations. Rather than outfit entire workforces with company-owned tech, BYOD (bring your own device) initiatives are integrating employee-owned, personal hardware into day-to-day business functions.

While proprietary software and unified communications systems can fully integrate all devices into the daily workflow, the practical problems of large-scale IT management begin to raise red flags. How does a company manage mobile devices, apps, and security on a network that includes both corporate and employee-owned devices? The answer is often overlooked: cloud mobile management.

Below are some advantages to a cloud-based mobile device management system.

1) Device Options: With such a broad array of mobile devices on the market operating on various platforms such as Apple’s iOS, Android, and Blackberry, it’s important that IT management solutions can cover each platform equally. Cloud-based management solutions can support all operating systems, offering a company flexibility and diversity when choosing hardware and software.

2) Rapid Deployment: Cloud-based MDM services can be rolled out faster than ever. This allows companies to deploy management services almost instantly rather than the weeks or months required for a traditional MDM system. Policies and access controls can be put into place and calibrated with easy, no-fuss configuration.

3) Single Console Management:Management of a broad range of hardware devices typically requires multiple control consoles, often requiring extra deployment time and longer development windows. With cloud-based MDM, all operating systems can be monitored and managed through one console that can be regularly updated to account for new developments in mobile technology.

4) Instant Updates: As the pace of new technologies quickens, the ability for mobile IT systems to shift at a moment’s notice is the new forefront of managed mobile systems. Traditionally, IT responses to software and OS updates can lag days, or even weeks behind. With cloud-based management, providers can update their services almost in an instant, allowing for real-time support that stays abreast with ongoing developments.

5) Adjustable Payments: Unlike fixed-fee MDM systems, cloud-based services allow companies to adjust their payment plans as they grow for optimum scalability. With convenient cloud systems in place with single console monitoring and easy updates and rollout, consistent IT resources can be devoted to any growing company, no matter the size. The efficiency and usefulness of a cloud-based MDM is unmatched.

Cloud mobile device management is the comprehensive and up-to-date answer to the widespread technological advancement occurring around the world. With complex software and communications systems keeping businesses running, Cloud MDM allows companies to run smoothly and focus their attention where it matters: on the customer.

Want to know more? Get your head in the cloud! FREE eBook

Hang-Up on Your Traditional Telephone System: 3 Advantages of VoIP

Along with adopting cloud services, many businesses are taking advantage of progressive technological developments to further save money and allocate resources elsewhere. By implementing Voice over Internet Protocol (VoIP), businesses are enabling vocal communication over the Internet, and reaping the many benefits of the system.

In essence, VoIP—colloquially referred to as Internet telephony—is a series of transmission capabilities that facilitate communication over the Internet. The technology converts voice vibrations to compressed digital signals, and then transfers them into regular telephone signals—thus, playing the part of a conventional telephone.

But enough with the tech talk. Here are three quick tips that illustrate why VoIP services will make you want to hang-up on your traditional telephone system.

Costs Savings

The most obvious—and arguably most attractive—feature of VoIP is the money you will be saving from the get-go. For starters, moving away from public telephone networks makes long-distance calling affordable. VoIP also reduces the cost of equipment, manpower, lines, and maintenance. Despite the initial setup costs, businesses save immensely by managing only one network and not having to bear the financial burdens of a telephony system. Gone are the days of needing a team to manage your data network and your voice network.

Flexibility & Mobility               

Sure, VoIP increases savings by lowering your businesses initial communication costs. However, it does so much more. Internet telephony enables users to access software programs—think common features such as email, fax, and remote conferencing—over the Internet. In short, users can utilize voice services while accessing other applications simultaneously.

And what’s even better? VoIP users can use their adapters anywhere that Internet is offered, including their mobile phones. This is mobility, people—and a feature that is proving to be extremely relevant in a workforce that has become more mobile and remote.

Approachability

VoIP requires very little technical knowledge. In fact, the installation process is simple compared to traditional telephones. With VoIP systems, businesses are no longer required to use separate cabling (which also greatly reduces clutter and fire hazards associated with electrical wires!). Once installed, VoIP systems are easy to maintain—after all, the transfer of voice to digital signals requires no specialized hardware. Finally, VoIP is scalable, meaning that it’s simple to add extra components with very little hassle.

Sound enticing? These are only a few of the benefits of switching to VoIP services. Much like transferring to the cloud, making the switch to Internet telephony is a no-brainer. For more information, contact us today. old phone

5 Ways Business VoIP Makes Cloud Integration Easy & Accessible for SMEs

As telecommunication businesses continue to embrace cloud-services, it becomes increasingly important that these services are integrated and operate smoothly. We have seen a growing trend of businesses that first explore cloud services, and then realize that services must be integrated in order for them to work seamlessly. By integrating communications, business VoIP helps SMEs maximize potential and grow business.

Below are five reasons that Business VoIP makes integration to the cloud easy and accessible for SMEs.

1) Assists with two essential types of integration

There are two primary types of integration that enterprises look for: unified communications and collaboration (UC&C). Businesses need to have features in one place with collaboration options that support numerous company needs, including:

• Phone services
• Chat
• Fax
• Meetings
• Call & contact centers

UC&C services work together with other services, so day-to-day operations are completed.

2) Delivers CRM and call center integration to enterprises

By offering midsized enterprises CRM and call-center integration in one location, business VoIP increases productivity. UC&C services handles everything from phones and meetings to customer service in one area, and employees are able to use any device to access the network: desktop, mobile, tablet, etc. (run-on sentence)

This enables your company’s IT department to focus resources on core business operations rather than phone systems. Furthermore, integrated systems offer employees the power of specialized features that help monitor and manage customer communications. UC&C functions allow companies to leverage information in CRM systems, all while utilizing preexisting business VoIP services that are already in use with other operations.

3) Brings the power of integration to midsized enterprises

Because integrated cloud services are affordable—and more importantly, do not skimp on power and services—SMEs have access to the same great services as their larger counterparts. Because all your resources are in one place, it is easier for SMEs to take advantage of the numerous services, which are often integrated with other cloud-based technology platforms that leverage the power of the Internet to increase available features and speed-of-deployment.

4) Integrates with CRM essential to enterprise success

Like many organizations, we think it is critical for CRM integration to take place. CRM can be used with any system, has multiple uses, and is easily integrated with the cloud. Companies are able to keep track of customer information, the customer contact history appears on your screen when the system recognizes the caller’s number; and if the data is not in the CRM database, the information is captured for later use.

CRM and unified communication can also be used for corporate interfacing, including time tracking. With CRMs, businesses can easily keep track of calls and time, which again, increases company productivity.

5) Enterprises increase customer relations

While CRM systems provide crucial information for previous customer contacts that are immediately accessible, they increase customer service relations. Integrated communications allows sales or customer service agents to immediately see all previous customer contact data, which is beneficial for support, cross-selling, and up-selling purposes.

Integration also has the possibility to simplify enterprise resource planning. By offering options entirely based in the cloud, integrated services offer enterprise resource planning and access to information. For smart business VoIP users, this data can be used to create a competitive advantage that will maximize potential and grow future business.

 

Read our new White Paper on Cloud Implementation!

 

Why Not Just Use Skype for Business Video Teleconference? Let me count the ways!

I came across this post from AGT. I thought it would be beneficial to repost it.

“Why not just Skype?”

Being a video conferencing solutions provider, we get this question a lot. And to be frank, why would you not use Skype? It’s easy to use, well-known and for the most part, free. While all those characteristics are ideal, Skype is ripe with limitations when used as a business tool versus a consumer tool. In this post we will dig into a quick comparison of Skype and business video conferencing services.

Point-to-point vs. Multi-point

A key difference is simply what each solution is designed for. Skype is optimized for point-to-point audio and video calls, which means it is designed to support two computers and two participants. You have probably seen the Skype ads showing a traveling working mom or dad speaking with their child back at home (I have to admit, those ads get me every time.) On the other hand, video conferencing is optimized for multi-point calls, which means multiple parties on multiple devices can participate in a single call. While I do not have a TV spot to reference, imagine your weekly sales meeting where you have a few co-workers in a conference room at the headquarters, a couple of people working from home on their laptops, and an executive calling from his personal Telepresence system – all in a single call.

Interoperability

Fortunately, video interoperability has made tremendous strides over the past two years. Thanks to smaller vendors breaking barriers, there are video conferencing services that can interoperate with standards-based video conferencing systems, in addition to a wide variety of video-enabled devices, such as tablets, smartphones and desktops. Unfortunately for Skype, their users can only connect with other Skype users and cannot connect to your traditional video conferencing equipment.

Bandwidth

Skype requires a significant amount of bandwidth. A five-way Skype video call, which is the maximum number of participants Skype recommends, requires four times the bandwidth of a business video conferencing service. The substantial amount of bandwidth required for Skype calls can reduce or interrupt critical network performance since the Skype video traffic cannot be prioritized through the use of Quality of Service (QoS) settings. This leads to a degraded network and meeting disruptions, such as choppy audio, frozen video and dropped calls. Administrators and end users want to avoid these scenarios at all costs.

Advanced Features and Reporting

Since Skype is designed for consumers, it only offers basic features. Business video conferencing services include advanced features, such as streaming and recording, multiple screen layouts, full conference controls and real-time reporting.

Security and Control

All you have to do is Google “Skype + security” and article after article will show the security vulnerabilities associated with Skype. Business video conferencing services make security and control a top priority. Seamless firewall traversal, video call encryption, conference controls and real-time management of bandwidth are just a few capabilities that businesses should consider when seeking a video solution.

Support

Last but not least, support services are unavailable for Skype users. There is no one to contact when a problem arises. Business video conferencing services offer a wide variety of help desk and onsite services to ensure a high level of customer service.

In conclusion, Skype is an excellent tool for keeping in touch with long distance loved ones. If you are seeking a solution that requires secure video communication, low-bandwidth and interoperability across multiple platforms and participants, I recommend a business video conferencing service.

What about you, what do you use for your business video communications?

Want to know more? 

Increased Security in the Cloud: What it Means for Business

Over the last several years, cloud services have become a viable solution for businesses wanting to innovate and transform operations. The much-discussed benefits of continuous availability, low maintenance, and increased scalability have caused the cloud to grow almost 300% over the past 6 years. However, as the cloud continues to expand, hesitations revolving around the issue of security linger—security is still cited as a leading inhibitor to cloud adoption.

We find that few disagree that cloud computing is a way of the future. However, we do sympathize with those who are still hesitant to making the switch—after all, making the transition to cloud storage can be a big decision for many businesses, especially when safety is a primary concern. In order to clear the name of cloud computing security, we have listed four concepts that prove cloud security is safer than ever.Cloud Computing Security Tips

1) Cloud providers have security expertise. 

Not to sing our own praises, but cloud storage is our passion—and something we take very seriously. In general, cloud providers offer a wide range of managed security services that utilize the latest technology. Our industry’s success is based on our ability to keep customers’ data secure. And keeping your stuff safe is our guarantee.

2) High security standards must be followed. 

Because of strict standards established by the Higher International Organization for Standardization (ISO), cloud security is extremely high. As aforementioned, cloud computing is a multibillion-dollar business, and business is based on keeping customers’ data secure. ISO standards are designed to ensure just that.

3) Human error is reduced.

It’s no secret that people make mistakes. Even the most meticulous workers forget, misplace, and overlook hardware and data. However, computers don’t make mistakes—nor do they have bad days. This overlooked concept translates to superior security in the cloud. In the past, if a worker misplaced or even lost a computer or thumb drive, a company was at risk of losing vital data. With cloud storage, your data can be safely accessed anywhere, even if that same forgetful worker misplaces his or her laptop.

4) More is, indeed, better.

Building off the idea of limited hardware, if you only have one something (be it a laptop, a desktop, or a smartphone), that one piece of equipment is at risk of getting lost or broken. This translates to data: if you only have one way to back up your data, what happens if that method falters? Cloud computing protects your data by utilizing many methods of storage.

While we aren’t here to say that cloud computing is entirely free of security risks, we do guarantee that with the right team and expertise to back your operations, your data is safer than before. If you’re resisting the transition to cloud computing because of security reasons, you should reevaluate the benefits and contact us.

KEEPING YOUR PHONES RINGING DURING A BUSINESS RELOCATION OR EXPANSION

Moving or expanding your company office can be a source of tremendous stress and upheaval — but it also offers an opportunity to upgrade and improve a variety of office features, including your telecommunications system.

Many businesses find that they have outgrown their phone system long before they outgrow their office space. When planning a move to a new or expanded office, it is important to examine all aspects of your telecommunications needs — number and location of phones, voice mail, structured cabling, voice and data integration — to ensure that your new system responds favorably to your present needs, and will be able to expand to accommodate future growth.

There are a number of vital considerations to help you plan effectively for a phone system relocation or expansion with the most important being — selecting the right partner to guide you through the process. By choosing a leading telecommunications provider your company can turn a stressful situation into an easy transition eliminating any interruption to your business. However, selecting an inexperienced partner will cost your organization time, money, and possibly some of your customers.

The following check list will help you through the relocation or expansion process so you can make sure you’ve identified the right company to keep your phones ringing with no interruption in service:

• Select A Telecommunications Provider With Experience, and Rely On Their Expertise. You should elect to work with a provider that has expertise at the installation, expansion and relocation of corporate phone systems. Does the provider design and install communications systems using the latest technology, including the integration of your office computers with your phone system. In addition to installing your phone system, will the provider consult with you on how your business can maximize your communications effectiveness?

• Communicate Your Expectations. Ask your communications provider to assist you in thinking your plans through on paper first, ensuring that the proper phone configuration is agreed upon prior to installation. Make sure that the provider will work with you to effectively implement any needed changes to your existing system, including adding voice mail or upgrading the phone switch. Be sure to obtain an accurate indication of the time requirements needed to make changes to your system.

• Design Now and Save Later. An experienced telecommunications partner will take the time to review your facility and electrical drawings, which will aide in developing a game plan. They should provide you with design input, space planning and a communications layout for your facilities’ entire structured cabling infrastructure. This should include drawings of specific technical components such as the equipment room, telephone system, voice mail, server configurations, overhead paging and music, wireless IP, and Internet access.

The key is making sure your provider builds a compact, easy-to-manage, centralized equipment room, which acts as the hub for your business. Ideally, you should receive a design that is flexible and one that can expand as your business grows. Poor designs will cost you every time you call your provider when you need to make even a minor change to your system.

Properly designed and implemented in the blueprint stage saves having to retrofit and issue change orders later, which can be extremely costly. Leading companies do not charge for consultative services or design input. This is something to think about as you select a partner.

• Set A Realistic Move Date. If you want to eliminate headaches give yourself considerable time to plan ahead prior to your move or expansion date. Unexpected events almost always cause delays, and your business will function more smoothly if your move occurs when everyone is ready, instead of in the midst of a last-minute “scramble.” You should work closely with a telecommunications systems provider to help you set a realistic schedule for your phone system implementation. This will allow you to alert your customers and vendors of any anticipated phone number changes well in advance of your move date.

• Prevent an Interruption in Service.For many businesses, the early installation of phone lines, Internet access and new equipment may be critical to having dual service and to providing your customers with uninterrupted service during the entire move. If your provider waits until the last minute to switchover and does not have a plan to provide redundant service then you know something is wrong. An interruption in service can have a lasting impact on any organization.

• Don’t Let Anything Fall Through the Cracks.You should contact your communications system provider and give them advanced notice prior to your move to schedule a complete analysis of your present and future phone needs. Due to the highly competitive nature of local, long-distance, and Internet service, this additional “shopping” time can result in substantial savings. A reliable partner will walk you through this process identifying areas to save money, especially if you find yourself pressed for time.

Finally, make sure you redirect all of your local, toll-free, and fax numbers. Order this work to be done far in advance of your move, because it is vital that this important service be fully operational on Day One in your new facility.

Selecting the right telecommunications partner can make a world of difference when taking on the challenge of relocation or expanding your current facility. Choose an experienced provider that can set up a game plan for you and give you a sense of security that the transition will be a success. Leading providers will eliminate any unforeseen headaches and make what could be seen as a daunting task an easy one. If you don’t, your business could ultimately be in big trouble.

Understanding the Power of SIP Trunking and How to Harness It to Take Your Business to the Next Level

How can a communications protocol elevate your business? Consider the impact of Voice over Internet Protocol (VoIP) communications and its ability to lower costs and offer powerful new business applications.  These two benefits alone are accelerating the adoption of IP based technology, also known as the convergence of voice and data, on a global level regardless of the size of company.   Session Initiation Protocol (SIP) raises the bar of IP by adding intelligence to business processes and providing both users and IT departments with greater control over their communications.

SIP is an IETF (Internet Engineering Task Force), internet-based protocol originally designed for call set-up and control.  According to the SIP RFC, the protocol defines how two or more end-points can negotiate to set up and control a communications connection that suits the capabilities of the devices and the needs of its users.  In simple terms, SIP supports any form of real-time communication regardless of whether the content is voice, video, instant messaging, or a collaboration application.  Additionally, SIP enables users to inform others of their status, their availability, and how they can be contacted before a communication is even initiated.

Many companies have made the transition to VoIP; however, most are only using it for communication on the LAN.  In this scenario VoIP is only being used as a one-to-one replacement for traditional telephony.  These businesses realize a sound return on investment by lowering administrative costs as well as costs associated with calls made within the company.  SIP trunking, on the other hand, provides a greater return because it takes VoIP a step further.  For instance, full potential for IP communications can be realized only when communication is taken outside of an organization’s LAN.  SIP trunks thus eliminate the need for local PSTN (Public Switched Telephone Network) gateways, costly BRIs (Basic Rate Interfaces) or PRIs (Primary Rate Interfaces).  Furthermore, it directly operates with existing IP PBXs so there is no need for additional hardware.
SIP trunking also offers a number of unique features that have a direct correlation on improving a company’s productivity.  These features include

  • Enhanced 911 Service
  • Disaster Recovery
  • 411 Directory Assistance
  • Interactive User Portal for setup and MAC’s
  • Multiple Location Interoperability
  • Long Distance Bundles available as well as A La Carte as needed
  • 800 Number

 

Essentially, SIP makes employees more productive, business processes more efficient, and customers more satisfied.  In today’s business world there are many communication channels, but with little or no integration between them.  This presents a guessing game for users and a problem for management.  SIP transforms communications into a single integrated tool determining how calls are handled and the manner in which they are routed.  Communication is the lifeline of every company and SIP gives users complete control.  As a result, SIP trunking has the ability to increase profitability and give businesses a competitive advantage in their marketplace.

 

Practical On Moving Your Office

When it comes to managing a small business in the process of expanding, moving is certainly an action that will need to be taken from time to time. The office a firm begins in, when that business is successful, will rarely be large enough throughout the years of increased traffic, demand, client volumes and more, and shifting the entire framework to a new building can be a serious stressor, especially for entrepreneurs who have never gone through the process before.

However, by following certain best practices and making sure that all of the aspects of the move are planned out ahead of the scheduled start date, this can be a relatively straight forward and stress-free activity.

Here is a comprehensive list of standard considerations that every small business owner should remember before making the big move to a new office:

Time Line: Makesure that you have a workable timeline with everyone.  Coordination through communication should be your mantra. You need to make sure that your phones, Internet access and equipment are ready and waiting to be connected well in advance. I can’t tell you how many times we receive a call- “We just moved into a new space and we need to hook up our phones now!” . To what? Did you order services? Do you have connectivity? Don’t wait until the last moment!

Money: Budget is a major factor in any move, and the first step in planning is to evaluate how much money can be spent on the project. Transportation, professional assistance, new setups, office adjustments and many more aspects should be considered. As many entrepreneurs already know, the move has to be done in such a way that minimizes the overall expenditure, as failure to be extremely diligent with budget allocation can spell disaster down the road.

Exit plans: Before making it into the new environment, small business owners should ensure that all of the items they wish to be moved are taken into account. Equipment, desks and other furniture, office supplies, kitchenware, modems, computers, decorations and lighting fixtures are just some of the items that might need to be safely relocated.

Carry or replace: While composing the exit plan, entrepreneurs should compare the costs of moving certain items to the expenditures that would be necessary to replace them in the new facility. For example, a large sofa might cost far more to move across the country than simply buying a new one locally in the next location, and this type of thinking can add to the cost-efficiency of the overall project.

Entry plans: Who will be waiting at the new location for the movers? When will the various persons tasked with moving new items in be arriving? How will any reconstruction or building processes be taking place? These questions should be answered before the move begins, and entrepreneurs should always ensure trusted members of staff are acting as the leaders throughout the exit and entry procedures.

Delegate: Although this is not necessarily a bad problem, the average small business owner – especially when new to entrepreneurship – tends to be less proficient at delegating tasks. This cannot happen when relocating, as it will simply lead to too much stress placed on leadership. Every employee should be involved in the move, and setting up a comprehensive list of tasks and placing certain responsibilities on various staff members can have a positive impact on the overall success of the relocation.

In today’s highly technology-dependent marketplace, business owners must ensure that they are covering all of the IT needs associated with the move as well. Here are several considerations:

Ready to go: Once the physical move is completed, the speed with which employees can get back to their normal jobs is critical. Having all of the communications and technology capabilities set up in the new location before the first full day of work will maximize productivity.

Ask for help: Setting up an office IT and communications frameworks is difficult enough. Moving that entire set-up to another location can be complex and potentially impossible without the right expertise. Entrepreneurs should not hesitate to ask their chosen service provider to take care of the IT and communications side of the relocation.

Insurance: Make sure that you contact the office of the building that you are moving to and get a copy of their insurance requirements. Make sure that all of your vendors  file their certificates of insurance with the landlord per the requirements. Make sure that you have copies of their insurance on file.

Occupancy License: Check with the local city government for your occupancy permit. Make sure that you have paid all of the license taxes and fees.

Cancellation of utilities at your previous location: Make sure that you cancel any services at your previous location! You are still liable for them even if you are not using them! Phone, electric, Internet, gas – just to name a few.

Moving

 

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